Privacy Policy

Last updated: October 2025

Who We Are

JBJ Insulations Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and personal data. Our website address is https://www.jbjinsulations.co.uk. This Privacy Policy explains how we collect, use, and protect your information in line with the UK GDPR and Data Protection Act 2018.

What Personal Data We Collect

When you contact us, submit a form, or leave a comment, we collect the information you provide—such as your name, email address, phone number, and message details. In addition, your IP address and browser user agent may be recorded to help detect spam.

If you upload images, please avoid including embedded location data (EXIF GPS). Visitors can download and extract location information from uploaded files.

Cookies

Our site uses cookies to enhance your browsing experience. You may choose to accept or decline cookies through your browser settings. If you leave a comment, you can opt to save your name, email, and website in cookies for future convenience. These cookies remain active for one year. Login cookies last for two days unless “Remember Me” is selected, in which case they persist for two weeks.

Embedded Content from Other Websites

Some pages may include embedded content such as videos, articles, or images. This content behaves as if you visited the source website, which may collect data and use cookies. Please review those websites’ privacy policies for further details.

Who We Share Your Data With

We do not sell or rent your data. However, if you request a password reset, your IP address will appear in the reset email. Visitor comments may also be checked through an automated spam detection service.

How Long We Retain Your Data

Comments and related metadata are retained indefinitely to recognise and approve follow-ups automatically. For registered users, we store personal information in their profile, which can be viewed, edited, or deleted anytime (except usernames).

Your Data Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also ask for an export of the personal data we hold about you. However, some data may be retained for legal or administrative reasons.

For more information about your data rights, visit the Information Commissioner’s Office (ICO).

Data Security

We use secure systems and restricted access to protect your data from unauthorised use or disclosure. Nevertheless, please note that no online transmission is completely risk-free.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
JBJ Insulations Ltd
Prescot, Merseyside, UK
Email: Hayley@jbj-ltd.co.uk
Phone: 0151 548 4599